Payment Policy for Zenoglasni

Effective Date: January 9, 2025

At Zenoglasni, we are committed to providing a secure and convenient payment experience for all our customers. Below are the details of our payment policy, which outlines accepted payment methods, security measures, and related guidelines.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Available for bulk orders or corporate purchases (please contact us for details)
  • Gift Cards: Zenoglasni gift cards, if applicable

2. Payment Security

  • All online transactions are processed through a secure, encrypted payment gateway to ensure the confidentiality of your personal and financial information.
  • Zenoglasni complies with PCI DSS (Payment Card Industry Data Security Standards) to safeguard your payment data.

3. Payment Authorization

  • Payments are authorized at the time of purchase. For orders requiring customization or pre-orders, your card may be charged at the time the order is confirmed.
  • If the payment is declined or unauthorized, the order will not be processed. Customers are advised to check with their financial institution if issues arise.

4. Currency

  • All transactions are processed in USD (United States Dollars). Any additional currency conversion fees will depend on your bank or card provider.

5. Taxes

  • Applicable state and local sales taxes will be calculated and added to your order total during checkout based on your shipping address.

6. Refunds and Cancellations

  • Refunds for canceled orders or returned items will be processed to the original payment method within 7-10 business days of approval.
  • For partial refunds or adjustments, Zenoglasni will notify customers via email with the details of the refund.

7. Payment for Bulk Orders

  • For bulk or corporate purchases exceeding $5,000, payment terms may be available upon request. Please contact info@zenoglasni.com or call (802) 684-3961 for assistance.

8. Contact Us for Payment Support

If you encounter any issues during checkout or have questions about payment, please reach out to our customer service team: