Payment Policy
Effective Date: March 10, 2025
At Zenoglasni, we aim to provide a seamless and secure shopping experience for our customers. Please review the following Payment Policy to understand the methods, processes, and terms associated with purchasing from our website.
1. Accepted Payment Methods
We accept a variety of payment methods to make your shopping experience as convenient as possible. The payment options available on Zenoglasni include:
- Credit Cards: Visa, MasterCard, American Express
- Debit Cards: Visa, MasterCard, and other major debit cards
- PayPal
- Other Secure Payment Methods: Additional methods may be available at checkout, depending on your location.
All payments are processed securely through an encrypted payment gateway to protect your information.
2. Payment Processing
When you place an order on Zenoglasni, payment is due at the time of purchase. Your payment will be processed as soon as you complete your transaction. Orders will not be processed until payment has been successfully completed.
3. Pricing and Currency
All prices on the website are listed in U.S. Dollars (USD) unless otherwise indicated. The total amount due will include applicable taxes and shipping charges, which will be calculated during checkout.
4. Security of Payment
We take the security of your personal and payment information very seriously. All payment transactions are encrypted using Secure Socket Layer (SSL) technology. Your payment details are never stored on our servers, and all data is processed through trusted third-party payment processors.
5. Payment Authorization
When you submit an order, we will verify your payment details and authorize the transaction. If there is an issue with your payment method (e.g., insufficient funds, expired credit card, or incorrect details), we will notify you to resolve the issue before your order is processed. Zenoglasni reserves the right to cancel or refuse any order for any reason, including but not limited to suspected fraud or payment discrepancies.
6. Billing Information
You are responsible for providing accurate and complete billing information when making a purchase. Any errors or omissions in the billing address may result in delays or issues with the processing of your order.
7. Currency Conversion Fees
If you are making a purchase from outside the United States, please be aware that your payment method may apply currency conversion fees based on the exchange rate at the time of the transaction. Zenoglasni is not responsible for any additional fees charged by your payment provider.
8. Order Confirmation and Receipts
After your payment is processed, you will receive an order confirmation email with your order details. A receipt will be provided as part of your order confirmation, and it will include the payment details.
9. Payment Errors and Disputes
In the event of an error in processing your payment or a dispute regarding your payment, please contact our customer service team at info@zenoglasni.com. We will work with you to resolve the issue as quickly as possible.
10. Sales Tax
Applicable sales tax will be added to your order based on the shipping address provided at checkout. The tax rate will vary depending on your state or country.